304 Hudson Street  FL 3   New York, NY   10013   |   212.431.4242
terms and conditions
Terms and Conditions
Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the cxny.com website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the cxny.com website.
Privacy and Security
We are committed to protecting your privacy and providing a secure and safe shopping experience. When you place orders or access your account, all information is encrypted during transmission using SSL (Secure Sockets Layer) technology. We do not sell, trade, or disclose your personal information to others. Your information is collected solely to process and fulfill your order.
Customer Information
CX Design only collects information on our customers for the sole purpose of order tracking and records keeping of orders placed online. This information is limited to Customer name, address, email, telephone number, and email addresses. CX Design will only contact the customer by phone or by email with information regarding an order placed online via cxny.com. CX Design may occasionally send email notices regarding new product lines if the customer has elected to join the email list. There is the option to discontinue these emails at any time by following the link at the bottom of every email. At no time does CX Design retain sensitive information such as credit card numbers. CX Design does not share customer information under any circumstances.
List Pricing
CX Design reserves the right to update or modify pricing at any time without prior notice. New York State Law requires that we collect sales tax on all orders shipped and placed within New York State, unless customer supplies a resale certificate.
Item Availability
Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, you will be notified at once via e-mail. You will be given the option to either exchange the product for another that is in stock or cancel the order. If you choose to cancel the order we can notify you when the item is back in stock.
Payment
CX Design accepts all major credit cards. Payment is processed only when order has shipped.
Shipping and Freight
All orders are shipped UPS unless otherwise specified. Our domestic shipping rate within the 48 contiguous states is 7.5% of the total order. Please contact us at info@cxny.com or call us in New York at 212.431.4242 or TOLL FREE at 888.431.4242 for shipping rates outside of the contiguous Unites States, international shipping rates or if you require expedited shipping.
Returns and Claims
Our products are packed to exceed UPS requirements and are shipped free from defects. If a damage has occurred in transit, please notify us within 7 days to arrange for a replacement or to ensure that we can file a claim with UPS.
All other claims such as incorrect item, shortage, and quality of goods must be made to CX Design within seven days of receipt.
Exchanges
We do not accept returns unless the order has arrived damaged. We are happy to make an exchange and work with you to ensure that you are satisfied with your CX Design purchase. If there are circumstances that require us to accept a return please note that this will be subject to a 25% restocking fee and the item must be in resalable condition.
Customer Service
We want your online shopping experience at CX Design to be simple and satisfying. Please call us with any questions or assistance you may require and we will be happy to help you:
Business Hours: 9:00 - 6:00 EST Monday thru Friday
Email info@cxny.com
In New York 212.431.4242
TOLL FREE 888.431.4242
Fax 212.431.4286
CX Design
13 Grattan Street Suite 401
Brookly, NY 11206
Copyright
CX Design and cxny.com are all property of CX Design Inc. All images, graphics, text and other content are protected by worldwide copyright and other proprietary laws and treaty provisions. You may not download (except where invited), reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from CX Design Inc.
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6-Arm Cristallo Chandelier w/Center Diffuser 5-Arm Cristallo Chandelier w/Center Diffuser Aqua Sprite  Clear Medusa Sprite  Clear Aqua Sprite  Crackled Medusa Sprite  Crackled Safina Cristallo
Persia Cristallo Nebula Cristallo Tasha  Cristallo Oona  Cristallo Mosque Cristallo Odalisque  Cristallo Sofia Cristallo
Malina Cristallo Spada I Cristallo Raja Cristallo Maya Cristallo Nina  Cristallo Oona  Cristallo 20" Ring Sofia Cristallo 20" Ring
Odalisque  Cristallo 20" Ring Raja Cristallo 20" Ring Malina  Cristallo 20" Ring Mosque  Cristallo 20" Ring Nina Cristallo 20" Ring Persia  Cristallo 20" Ring Maya Cristallo 20" Ring
Boy Ray  Cristallo 24" Ring Tanzi Cristallo 24" Ring May Cristallo 24" Ring May  Cristallo 30" Ring Malina  Cristallo 30" Ring Mosque Cristallo 30" Ring Nina Cristallo 30" Ring
Persia  Cristallo 30" Ring Tanzi Cristallo 30" Ring Raja Cristallo 30" Ring Maya Cristallo 30" Ring Oona  Cristallo 30" Ring Sofia Cristallo 30" Ring Boy Ray  Cristallo 30" Ring
Odalisque Cristallo 30" Ring Odalisque  Cristallo Curl Malina  Cristallo Curl May Cristallo Curl Sfera  Cristallo Curl Mosque Cristallo Curl Oona Cristallo Curl
Raja Cristallo Curl Maya Cristallo Curl Boy Ray  Cristallo Curl Tanzi Cristallo Curl Nina  Cristallo Curl Fiamma Cristallo Curl Nebula Cristallo Duo
Mosque Cristallo Duo Raja Cristallo Duo Oona  Cristallo Duo Sfera Cristallo Duo Tanzi   Cristallo Duo Fiamma Cristallo Duo Boy Ray  Cristallo Duo
Nina  Cristallo Duo Malina  Cristallo Duo Sofia Cristallo Duo Odalisque  Cristallo Duo Persia  Cristallo Duo Maya Cristallo Duo May Cristallo Duo
Gemma Cristallo Mini May Cristallo Mini Luna Cristallo Mini Boy Ray  Cristallo Mini Fiamma Cristallo Mini Sfera  Cristallo Mini Tanzi Cristallo Mini
Raj Cristallo Mini Gemma Cristallo Semi-Flush May Cristallo Semi-Flush Tanzi  Cristallo Semi-Flush Luna Cristallo Semi-Flush Raj Cristallo Semi-Flush Boy Ray Cristallo Semi-Flush
Nina Cristallo Shallow-Drop Malina Cristallo Shallow-Drop Nebula Cristallo Shallow-Drop Sofia Cristallo Shallow-Drop Mosque Cristallo Shallow-Drop Persia  Cristallo Shallow-Drop Odalisque Cristallo Shallow-Drop
Oona Cristallo Shallow-Drop Safina Cristallo Shallow-Drop Raja Cristallo Shallow-Drop Maya Cristallo Shallow-Drop Oona Cristallo Trio Sfera  Cristallo Trio Mosque Cristallo Trio
Tanzi Cristallo Trio Fiamma  Cristallo Trio Boy Ray  Cristallo Trio Nina  Cristallo Trio Malina Cristallo Trio Sofia Cristallo Trio Maya Cristallo Trio
Odalisque Cristallo Trio Persia Cristallo Trio May Cristallo Trio Nebula Cristallo Trio Raja Cristallo Trio Persia  Cristallo Wall-Arm Nebula Cristallo Wall-Arm
Oona  Cristallo Wall-Arm Odalisque  Cristallo Wall-Arm Maya Cristallo Wall-Arm Malina Cristallo Wall-Arm Sofia Cristallo Wall-Arm Nina  Cristallo Wall-Arm Mosque Cristallo Wall-Arm
Raja Cristallo Wall-Arm Sis Pendant Sofia Scavo Nebula Scavo Malina Scavo Spada II Scavo Spada I Scavo
Maya Scavo Mosque Scavo Nina Scavo Persia  Scavo Tasha Scavo Raja Scavo Odalisque Scavo
Oona Scavo Raja  Scavo 20" Ring Maya  Scavo 20" Ring Sofia  Scavo 20" Ring Oona Scavo 20" Ring Malina  Scavo 20" Ring Persia  Scavo 20" Ring
Mosque  Scavo 20" Ring Nina  Scavo 20" Ring Odalisque  Scavo 20" Ring Tanzi  Scavo 24" Ring May  Scavo 24" Ring Boy Ray Scavo 24" Ring Persia  Scavo 30" Ring
Sfera  Scavo 30" Ring Maya  Scavo 30" Ring Oona  Scavo 30" Ring Tanzi  Scavo 30" Ring Malina  Scavo 30" Ring Odalisque Scavo 30" Ring Fiamma  Scavo 30" Ring
Nina  Scavo 30" Ring Boy Ray Scavo 30" Ring Sofia  Scavo 30" Ring Raja  Scavo 30" Ring May  Scavo 30" Ring Mosque  Scavo 30" Ring Nina Scavo Curl
Malina Scavo Curl May Scavo Curl Odalisque Scavo Curl Tanzi Scavo Curl Mosque Scavo Curl Oona Scavo Curl Maya Scavo Curl
Boy Ray Scavo Curl Raja Scavo Curl Oona  Scavo Duo Tanzi  Scavo Duo Odalisque  Scavo Duo Sofia  Scavo Duo Persia  Scavo Duo
Mosque Scavo Duo Fiamma Scavo Duo Maya  Scavo Duo May  Scavo Duo Boy Ray Scavo Duo Nina  Scavo Duo Malina  Scavo Duo
Raja  Scavo Duo Sfera  Scavo Duo May  Scavo Mini Boy Ray  Scavo Mini Sfera  Scavo Mini Fiamma Scavo Mini Tanzi  Scavo Mini
Maya  Scavo Trio Tanzi  Scavo Trio Odalisque  Scavo Trio Sofia  Scavo Trio Persia Scavo Trio Mosque  Scavo Trio Fiamma  Scavo Trio
May  Scavo Trio Boy Ray  Scavo Trio Nina  Scavo Trio Oona  Scavo Trio Sfera Scavo Trio Raja  Scavo Trio Malina   Scavo Trio
Malina   Scavo Wall-Arm Nina  Scavo Wall-Arm Mosque  Scavo Wall-Arm Persia  Scavo Wall-Arm Raja  Scavo Wall-Arm Odalisque  Scavo Wall-Arm Oona  Scavo Wall-Arm
Maya  Scavo Wall-Arm Sofia  Scavo Wall-Arm Nebula  Scavo Wall-Arm Remo  Table Lamp Pengu  Table Lamp Mina  Table Lamp Luma  Table Lamp
Ant  Table Lamp Romolo Table Lamp